Viascore - App accessibility statement

Accessibility at Viaplay

At Viaplay, we believe great stories should be available to everyone. That’s why we’re committed to making our streaming services accessible and easy to use for all users.

What is the Viascore app?

Viascore is an app that gives access to movie clips of match-deciding moments directly when they happen, from the world’s largest sports, leagues, teams and players. Users receive real-time updates of the most important moments based on their preferences.

Accessibility features available

Support for users with visual impairments

Support for users with motor impairments

Support for users with cognitive impairments

Planned accessibility improvements

In May 2025 Stendahls performed an independent quick audit of 17 prioritised requirements. Based on the findings, improvements were made to improve the colour contrasts and give better support for assistive technology like screen readers and keyboards.

Improvements of video features are currently in development and this will include audio descriptions and captions

How we work with accessibility at Viaplay

We work to make Viaplay services accessible to as many people as possible. Our development teams follow specific routines to include accessibility when we design and improve the services. We also work closely with customer service so they can support users who need extra help.

If you have feedback about how the Viascore app works for you, please contact our customer service: viascorefeedback@viaplay.com. Your feedback helps us make the app better for everyone.